Which items can't be returned?

Most items can be returned within 28 days, but a few can't be sent back:

- Perishable goods

- Custom or personalised products

- Personal care items

- Hazardous materials, flammable liquids, or gases

- Sale items

- Gift cards


If you're unsure whether your item qualifies, just get in touch and we'll be happy to help.

Please note: if you're in the European Union, you have a separate legal right of withdrawal within 14 days of receiving your order. This is separate from our standard returns policy.

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